CVS Pharmacy, situated at 1396 2nd Ave, New York, NY 10021, provides standard pharmacy services within the "Pharmacy Near Me" category. You can contact them at (212) 249-5699 or +1 212-249-5699. As a well-known chain, it offers a range of prescription services, over-the-counter medications, and retail products.
Customer reviews for this location present a contrasting picture. On one hand, some customers report positive experiences with in-store assistance, highlighting the helpfulness and attentiveness of the staff, particularly in assisting with product searches. This suggests that the retail side of the store can provide good customer service.
However, significant concerns are raised regarding the pharmacy's prescription services. Multiple reviews describe difficulties with prescription fulfillment and communication. Customers report long wait times for in-person pickups and issues with same-day delivery services. There are also complaints about the pharmacy's unresponsiveness to phone calls and voicemails, especially when dealing with prescription transfers. Customers have reported having to transfer their prescriptions to other pharmacies due to the issues with this location.
Typical services offered by CVS pharmacies include:
- Prescription filling and management.
- Over-the-counter medications.
- Health and wellness products.
- General retail items.
- Same-day delivery services.
While the retail side of this CVS location may offer positive customer experiences, the pharmacy department appears to have significant issues with communication and prescription fulfillment. Potential customers should be aware of these reported issues, especially if they rely on timely prescription services. It is recommended to allow extra time when dealing with prescriptions at this location.
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