The CVS Pharmacy at 255 Greenwich St, New York, NY 10007, provides standard pharmacy services within the 'Pharmacy Near Me' category. However, customer reviews indicate significant concerns regarding accessibility and customer service, particularly phone communication.
Several customers have reported difficulties reaching the pharmacy staff by phone. The automated phone system has been described as frustrating, often requiring callers to leave voicemails and receive responses via text message. Long hold times are also a recurring issue, with some customers reporting waits exceeding 40 minutes.
In one instance, a customer who visited the pharmacy after a prolonged phone wait observed that the phone had been intentionally left off the hook, despite employees being available. This incident, and others, have led customers to express dissatisfaction with the pharmacy's phone service.
Beyond phone service, some reviews indicate that the location itself presents accessibility challenges, including potentially difficult parking or location accessibility. Specific details regarding parking were not abundant, but the implication is that it is a challenge.
While some customers have acknowledged that the in-person service is nice, the reported difficulties with phone communication and accessibility have led some to seek alternative pharmacy options. It is important to note that this location does offer standard CVS pharmacy services including prescription filling, and access to over-the-counter medications and health products.
For inquiries, you can contact the CVS Pharmacy at (212) 233-1705 or +1 212-233-1705. However, potential customers should be aware of the reported challenges with phone communication and location accessibility.
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