Avalon Chemists: Your Local Pharmacy in New York

Avalon Chemists

Overview

About

Location

Reviews

Overview

+1 212-260-3131
www.avalonchemists.com
7 2nd Ave, New York, NY 10003, USA
Hours

Monday 9:00 AM - 7:00 PM

Tuesday 9:00 AM - 7:00 PM

Wednesday 9:00 AM - 7:00 PM

Thursday 9:00 AM - 7:00 PM

Friday 9:00 AM - 7:00 PM

Saturday 10:00 AM - 6:00 PM

Sunday Closed

Avalon Chemists Introduce

Avalon Chemists, located at 7 2nd Ave, New York, NY 10003, is a local, family-owned pharmacy providing prescription fulfillment and related services. You can reach them at (212) 260-3131 or +1 212-260-3131.

Based on customer reviews, Avalon Chemists is known for its excellent in-person customer service. Customers appreciate the friendly and helpful staff, particularly the gentlemen at the front counter, who are described as transparent and respectful. Many reviewers highlight the personalized service and the ease of filling prescriptions, contrasting it favorably with larger chain pharmacies.

However, some customers have reported inconsistencies in communication, specifically regarding notifications when prescriptions are ready for pickup. Several reviewers mentioned instances where they were not informed that their medication was ready, requiring them to check in person. Additionally, some customers feel that phone conversations with pharmacists are often rushed.

Key features and services highlighted by customer reviews include:

Personalized, friendly service
Helpful and transparent staff
Ease of prescription fulfillment
Family-owned business atmosphere

While Avalon Chemists excels in providing excellent in-store service, potential customers should be aware of the reported issues with timely notifications. If you prefer personalized service and are comfortable with potentially needing to check on your prescription status, Avalon Chemists might be a good option for your pharmaceutical needs.

Location

Reviews

Feb 28, 2025

Nothing beats a family owned business. Do yourself a favor and dump CVS for good. This place makes it 10x easier to fill a prescription, and you are treated with respect, and personal, kindly service.
Feb 14, 2018

I definitely agree with the other reviewers that Avalon does provide great customer service to their customers in store. The gentlemen that is stationed in the front counter are very friendly, helpful, and transparent about fees you have to pay. Avalon is also very honest when it comes to the status of filling your medications anytime you call them to follow up. You may be wondering why I have this pharmacy 2 stars instead of 5. I gave them a two star rating because they do a poor job at calling clients to let them know that their medications are ready for pickup. Every pharmacy that I have been to does this with all of their clients. I feel that letting patients know that their medicine is ready for pickup is a standard. I have had 3 instances where the pharmacy failed to let me know that my medication is ready for pickup. I am a very busy person and I am not always in the neighborhood to stop by and ask in person. The fact that this pharmacy does not meet that standard should be a red flag. This pharmacy provides great in person customer service. However, they will not call you to let you know your medication is ready for pick up. If you do call them, expect the Pharmacist on the phone to rush your phone conversation.
Jul 09, 2022

I am so glad that I found Avalon Chemists! The pharmacists are easy to reach via email and coordinate any pre-authorization requests. It's incredibly easy to order refills through their website AND they offer free delivery. I can't understand why anyone would go to a large chain pharmacy when you get service like this at a locally-owned business.
Mar 28, 2023

Avalon has been our household pharmacy since 2011 and they’re wonderful. They deliver, will help with checking insurance and contacting my doctors, and it’s my dog’s favorite shop bc of their cookies. 💛💊🍪
Nov 30, 2021

I've been coming to this pharmacy for years. I have no complaints, very friendly and professional staff. They also deliver for free. So much nicer and better than chain pharmacies.

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Feb 28, 2025

Nothing beats a family owned business. Do yourself a favor and dump CVS for good. This place makes it 10x easier to fill a prescription, and you are treated with respect, and personal, kindly service.

Feb 14, 2018

I definitely agree with the other reviewers that Avalon does provide great customer service to their customers in store. The gentlemen that is stationed in the front counter are very friendly, helpful, and transparent about fees you have to pay. Avalon is also very honest when it comes to the status of filling your medications anytime you call them to follow up. You may be wondering why I have this pharmacy 2 stars instead of 5. I gave them a two star rating because they do a poor job at calling clients to let them know that their medications are ready for pickup. Every pharmacy that I have been to does this with all of their clients. I feel that letting patients know that their medicine is ready for pickup is a standard. I have had 3 instances where the pharmacy failed to let me know that my medication is ready for pickup. I am a very busy person and I am not always in the neighborhood to stop by and ask in person. The fact that this pharmacy does not meet that standard should be a red flag. This pharmacy provides great in person customer service. However, they will not call you to let you know your medication is ready for pick up. If you do call them, expect the Pharmacist on the phone to rush your phone conversation.

Jul 09, 2022

I am so glad that I found Avalon Chemists! The pharmacists are easy to reach via email and coordinate any pre-authorization requests. It's incredibly easy to order refills through their website AND they offer free delivery. I can't understand why anyone would go to a large chain pharmacy when you get service like this at a locally-owned business.

Mar 28, 2023

Avalon has been our household pharmacy since 2011 and they’re wonderful. They deliver, will help with checking insurance and contacting my doctors, and it’s my dog’s favorite shop bc of their cookies. 💛💊🍪

Nov 30, 2021

I've been coming to this pharmacy for years. I have no complaints, very friendly and professional staff. They also deliver for free. So much nicer and better than chain pharmacies.