CVS Pharmacy - Health & Wellness Store

CVS Pharmacy

Overview

About

Location

Reviews

Overview

+1 212-254-1454
www.cvs.com
253 1st Ave., New York, NY 10003, USA
Hours

Monday 2:00 PM - 9:00 PM

Tuesday 2:00 PM - 9:00 PM

Wednesday 2:00 PM - 9:00 PM

Thursday 2:00 PM - 9:00 PM

Friday 2:00 PM - 9:00 PM

Saturday 2:00 PM - 8:00 PM

Sunday 2:00 PM - 8:00 PM

CVS Pharmacy Introduce

Welcome to CVS Pharmacy, your trusted source for healthcare and wellness products located at 253 1st Ave., New York, NY 10003. Our pharmacy is open from Monday to Sunday, offering convenient hours to meet your health needs. Whether you're looking for prescription medications, over-the-counter drugs, or general health and wellness products, CVS Pharmacy is here to serve you.

Our store provides a welcoming environment where customers can find everything they need for their health and well-being. From the moment you walk in, our goal is to make your shopping experience as easy and pleasant as possible. We pride ourselves on offering a variety of services, including prescription filling, health advice, and access to knowledgeable staff who are here to help.

Prescription Medications: We accept prescriptions from various healthcare providers and offer fast service to ensure you get your medications promptly.
Over-the-Counter Drugs: Our store carries a wide selection of OTC medications to treat common ailments, ensuring you can find relief quickly.
Health and Wellness Products: We offer a variety of health-related items, including vitamins, supplements, personal care products, and more.

At CVS Pharmacy, we understand the importance of accessibility and convenience. Our extended hours make it easier for you to pick up your medications or shop for health products without disrupting your schedule. Our friendly and knowledgeable staff is always ready to assist you with any questions or concerns you may have about our services.

Customer feedback is important to us, as it helps us improve our services and ensure that we meet the needs of our community. While some customers have shared their experiences with us, we are committed to providing the best possible service to everyone who walks through our doors.

Location

Reviews

Jan 08, 2025

Terrible service. Their system of filling prescriptions is utterly confusing without much help or directions that make sense. I have been there twice in one week and they’re happy to accept your script. Then only after it is in their system they say that they DON’T have the meds and you need to go to a different CVS location. Once it is in the system you’re locked in and you need to bend over backwards to disentangle your script. They keep wasting time, shifting you between lines, making you wait, and asking same questions three-four times while typing away at their terminals with no eye contact. Considering constant long lines it is LAST place you want to visit for your meds while you’re in need.
Feb 22, 2025

Agree with so many other reviews here. This pharmacy and most of its employees act like they’re handling lost luggage instead of much needed medication that affects people’s health and saves their lives. They never answer the phone, rarely have more than one or two attendants at the counter retrieving prescriptions and their idea of saying hello is barking “DATE OF BIRTH” at you when you get to the window and then wordlessly pushing your meds through slot before signaling it’s time for you to stop inconveniencing them by shouting “NEXT!” This place is a nightmare and honestly I blame upper management since this kind of thing is almost always a reflection of how they are being treated by their superiors. If you’re thinking about making this your pharmacy. One word: DON’T.
Jun 24, 2024

Everyone at the pharmacy has been so helpful, particularly since receiving my breast cancer diagnosis. Michael, in particular, is such a kind person. Before and after my unpleasant appointments with doctors, his pleasant demeanor means more than he knows. Thank you so much for having my prescriptions in stock (particularly when I know it’s difficult to receive orders from the distributor). You are very busy and have many difficult customers, yet still treat everyone with respect and dignity.
Jul 24, 2024

Came in for a prescription and the lines were swapped, I asked several employees about transferring a prescription and was cut off without an answer and sent to other lines then brought back to the original line I was waiting it. When I tried to ask the new employee she kept interrupting my question asking for my name and information before I could ask, then cut me off and was very condescending in saying in order to transfer she would need the information. Totally understandable, but I wasn’t sure she understood the situation as I was picking up multiple prescriptions and was simply asking. I’m usually understanding and amenable to customer service employees, I came in sick and nauseous and just asking for help, I was a bit taken aback by how rude she was cutting me off which then lead to a misunderstanding since she wouldn’t let me explain and then told me that the nausea medicine I had walked from urgent care in order to get might not be ready by close and I would have to go to another location. Not usually one to leave bad reviews, but I was very disappointed with the service and attitude and would advise others steer clear of this pharmacy if possible.
Oct 04, 2023

DO NOT USE THIS PHARMACY! Stay aware from Regina in the pharmacy. 3 times over 2 days, I went to Regina for the same prescription. The first time I was told to come back in 45 min. Then I came the next day and told to come back in 15 min. Then I came back in 5 hours, and it was out of stock. Each time I went, I waited in a 20 min line. She then sent us to a different location that “had it in stock”. Once we got to the other location, they didn't have it in stock and told us that Regina didn't release the prescription, so even if they had it, they could not fulfill it. We then needed to go back once again to request the prescription to be released (as you can't call them) and buy it at a different location. Regina has been extremely rude the whole time, treating me like it’s absurd that I need my medication. I recommend staying away from this pharmacy. Poorly run and treat your horribly when you just want your medication.

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Jan 08, 2025

Terrible service. Their system of filling prescriptions is utterly confusing without much help or directions that make sense. I have been there twice in one week and they’re happy to accept your script. Then only after it is in their system they say that they DON’T have the meds and you need to go to a different CVS location. Once it is in the system you’re locked in and you need to bend over backwards to disentangle your script. They keep wasting time, shifting you between lines, making you wait, and asking same questions three-four times while typing away at their terminals with no eye contact. Considering constant long lines it is LAST place you want to visit for your meds while you’re in need.

Feb 22, 2025

Agree with so many other reviews here. This pharmacy and most of its employees act like they’re handling lost luggage instead of much needed medication that affects people’s health and saves their lives. They never answer the phone, rarely have more than one or two attendants at the counter retrieving prescriptions and their idea of saying hello is barking “DATE OF BIRTH” at you when you get to the window and then wordlessly pushing your meds through slot before signaling it’s time for you to stop inconveniencing them by shouting “NEXT!” This place is a nightmare and honestly I blame upper management since this kind of thing is almost always a reflection of how they are being treated by their superiors. If you’re thinking about making this your pharmacy. One word: DON’T.

Jun 24, 2024

Everyone at the pharmacy has been so helpful, particularly since receiving my breast cancer diagnosis. Michael, in particular, is such a kind person. Before and after my unpleasant appointments with doctors, his pleasant demeanor means more than he knows. Thank you so much for having my prescriptions in stock (particularly when I know it’s difficult to receive orders from the distributor). You are very busy and have many difficult customers, yet still treat everyone with respect and dignity.

Jul 24, 2024

Came in for a prescription and the lines were swapped, I asked several employees about transferring a prescription and was cut off without an answer and sent to other lines then brought back to the original line I was waiting it. When I tried to ask the new employee she kept interrupting my question asking for my name and information before I could ask, then cut me off and was very condescending in saying in order to transfer she would need the information. Totally understandable, but I wasn’t sure she understood the situation as I was picking up multiple prescriptions and was simply asking. I’m usually understanding and amenable to customer service employees, I came in sick and nauseous and just asking for help, I was a bit taken aback by how rude she was cutting me off which then lead to a misunderstanding since she wouldn’t let me explain and then told me that the nausea medicine I had walked from urgent care in order to get might not be ready by close and I would have to go to another location. Not usually one to leave bad reviews, but I was very disappointed with the service and attitude and would advise others steer clear of this pharmacy if possible.

Oct 04, 2023

DO NOT USE THIS PHARMACY! Stay aware from Regina in the pharmacy. 3 times over 2 days, I went to Regina for the same prescription. The first time I was told to come back in 45 min. Then I came the next day and told to come back in 15 min. Then I came back in 5 hours, and it was out of stock. Each time I went, I waited in a 20 min line. She then sent us to a different location that “had it in stock”. Once we got to the other location, they didn't have it in stock and told us that Regina didn't release the prescription, so even if they had it, they could not fulfill it. We then needed to go back once again to request the prescription to be released (as you can't call them) and buy it at a different location. Regina has been extremely rude the whole time, treating me like it’s absurd that I need my medication. I recommend staying away from this pharmacy. Poorly run and treat your horribly when you just want your medication.