Diplomat Chemists - Local Pharmacy in Midtown East, New York

Diplomat Chemists

Overview

About

Location

Reviews

Overview

+1 347-566-2888
800 2nd Ave, New York, NY 10017, USA
Hours

Monday 9:00 AM - 6:00 PM

Tuesday 9:00 AM - 6:00 PM

Wednesday 9:00 AM - 6:00 PM

Thursday 9:00 AM - 6:00 PM

Friday 9:00 AM - 6:00 PM

Saturday 9:00 AM - 4:00 PM

Sunday Closed

Diplomat Chemists Introduce

Diplomat Chemists is a pharmacy located at 800 2nd Ave, New York, NY 10017. As a "Pharmacy Near Me" location, it serves the local Midtown East community, providing both pharmacy services and retail items.

You can contact them at (347) 566-2888 or +1 347-566-2888 for inquiries. The store offers typical pharmacy services, as well as a selection of retail products.

Customer reviews present a mixed view of Diplomat Chemists. Some customers have reported negative experiences, particularly regarding returns and customer service. One customer described being told they could return an item, only to be denied and "screamed at" upon attempting the return, citing a lack of clear final sale information.

However, other customers have had positive experiences, particularly with the staff's helpfulness. One customer shared a positive interaction where an employee assisted their child with a purchase, appreciating the personal attention and open store environment.

The reviews indicate a range of customer experiences, from negative interactions regarding returns and customer service to positive interactions regarding helpful and friendly staff. Potential customers should be aware of these varying experiences when considering Diplomat Chemists for their pharmacy and retail needs.

Location

Reviews

Apr 04, 2024

I bought something here that I never ended up using or opening. I called the store and asked if I could return it and they confirmed i could but I would need the original payment method and the receipt - I had both. I went in and tried to return it and was then screamed at by the woman working there telling me I was unable to return because the item was final sale - yet when I purchased there was no indication that it was final sale on the box or from the associate. Completely rude and terrible service for absolutely no reason!
Jan 26, 2023

I shopped here just to grab a few things my five year old daughter would like. The lady who worked behind the counter took the time to come assist us or watch us—doesn’t matter to me if the person is helping and watching it’s a small store I understand. But we had a really good experience with her assisting my daughter with buying some gloves. It feels good not to go into a store where everything is locked behind plastic cabinets with locks. My daughter was born in Florida and I was born in Brooklyn and our generations are so far apart because I’m a older parent but I felt warm like I did growing up before all the plastic cabinets. Thank you for the experience from the staff.
Jan 25, 2023

Incredibly disorganized - couldn’t get my Rx. I spoke to the pharmacist 10 minutes before close on a Tuesday, they were short on my Rx but they had just enough to fill one more (“great!” he said he was filling my Rx “right now” and I could come by then (“I can stay for you to get here”) or first thing in the morning. I go by this morning (Wednesday) and a different pharmacist tells me she just received my Rx “this morning and it’s out of stock. My Rx is on back order.” When I inquire and explain the whole conversation and clearly the confusion (maybe he set the Rx aside?) she didn’t even take a second to try to see what could have happened. I called 5 different pharmacies to check stock and I Literally traveled specifically to that pharmacy based on a conversation and she acted like I made up the entire thing! How the pharmacy could go from “yea, this is our last Rx. I’ll fill it now, i can stay here for a few minutes if you want to come by before we close” to literally the next morning “oh this medicine is on back order and I’m only now seeing your Rx come in this morning. We can’t fill this” is confusing, unprofessional, and infuriating.
Sep 23, 2023

My favorite pharmacy in NYC. They go the extra mile to help and explain things. Anna- who works behind the counter has been an angel.
Oct 11, 2024

overpriced af, I feel scammed

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Apr 04, 2024

I bought something here that I never ended up using or opening. I called the store and asked if I could return it and they confirmed i could but I would need the original payment method and the receipt - I had both. I went in and tried to return it and was then screamed at by the woman working there telling me I was unable to return because the item was final sale - yet when I purchased there was no indication that it was final sale on the box or from the associate. Completely rude and terrible service for absolutely no reason!

Jan 26, 2023

I shopped here just to grab a few things my five year old daughter would like. The lady who worked behind the counter took the time to come assist us or watch us—doesn’t matter to me if the person is helping and watching it’s a small store I understand. But we had a really good experience with her assisting my daughter with buying some gloves. It feels good not to go into a store where everything is locked behind plastic cabinets with locks. My daughter was born in Florida and I was born in Brooklyn and our generations are so far apart because I’m a older parent but I felt warm like I did growing up before all the plastic cabinets. Thank you for the experience from the staff.

Jan 25, 2023

Incredibly disorganized - couldn’t get my Rx. I spoke to the pharmacist 10 minutes before close on a Tuesday, they were short on my Rx but they had just enough to fill one more (“great!” he said he was filling my Rx “right now” and I could come by then (“I can stay for you to get here”) or first thing in the morning. I go by this morning (Wednesday) and a different pharmacist tells me she just received my Rx “this morning and it’s out of stock. My Rx is on back order.” When I inquire and explain the whole conversation and clearly the confusion (maybe he set the Rx aside?) she didn’t even take a second to try to see what could have happened. I called 5 different pharmacies to check stock and I Literally traveled specifically to that pharmacy based on a conversation and she acted like I made up the entire thing! How the pharmacy could go from “yea, this is our last Rx. I’ll fill it now, i can stay here for a few minutes if you want to come by before we close” to literally the next morning “oh this medicine is on back order and I’m only now seeing your Rx come in this morning. We can’t fill this” is confusing, unprofessional, and infuriating.

Sep 23, 2023

My favorite pharmacy in NYC. They go the extra mile to help and explain things. Anna- who works behind the counter has been an angel.

Oct 11, 2024

overpriced af, I feel scammed