Duane Reade Pharmacy

Overview

About

Location

Reviews

Overview

+1 212-799-1067
www.walgreens.com
2069 Broadway, New York, NY 10023, USA
Hours

Monday 2:00 AM - 2:00 AM

Tuesday 2:00 AM - 2:00 AM

Wednesday 2:00 AM - 2:00 AM

Thursday 2:00 AM - 2:00 AM

Friday 2:00 AM - 1:30 PM

Saturday 2:00 PM - 1:30 PM

Sunday 2:00 PM - 14:00 AM

Duane Reade Pharmacy Introduce

Duane Reade Pharmacy is located at 2069 Broadway, New York, NY 10023, and serves the local community as part of the 'Pharmacy Near Me' category. They can be contacted at (212) 799-1067 or +1 212-799-1067.

As a standard retail pharmacy, Duane Reade offers prescription filling, medication dispensing, and likely a variety of over-the-counter health and wellness products. It is a part of a larger chain of pharmacies.

However, customer reviews indicate significant concerns regarding the pharmacy's service. Reviews highlight issues with prescription management, including reports of prescriptions being deleted without proper communication or alternative solutions provided. There are also reports of extended wait times, with some prescriptions taking hours or even days to be filled, leading to potential health complications. Customers describe the pharmacy as understaffed and incompetent. The reviews express frustration and a desire for alternative pharmacy options in the neighborhood.

For residents of the Broadway area in New York seeking a 'Pharmacy Near Me' option, Duane Reade Pharmacy provides a convenient location. However, it is crucial to consider the customer reviews, which indicate potentially significant service issues.

Location

Reviews

Oct 15, 2024

They DELETED my important prescription instead of sending it to a different pharmacy. When I returned to ask what happened, they unsympathetically told me "your prescription was deleted." No solution was offered or sympathy shown even though they severely derailed important plans. This pharmacy is a nightmare.
Dec 22, 2024

Worst pharmacy in existence. Constantly understaffed, wait takes forever, everytime takes at least 45min. My ibuprofen took more than 6hr to fill, and amoxicillin took 3 days. As a result, my wound got infection too because of their delayed in actually having them ready. There need to be another pharmacy in this neighborhood, because this one is not competent
Jan 02, 2025

This is truly the worst Duane Reade I’ve ever been to. The layout is confusing, the wait times are ridiculous, and not a single person working there is willing or able to assist with anything.
Oct 08, 2024

Rx called in today 3:30pm for Amoxicillin. it is 9:58 pm, not filled yet been on hold (phone) for 52 minutes. Something is wrong at this place and this was the good one (vs. the dysfunctional one on 79th and Amsterdam). Time to find a new place.
Dec 02, 2023

After over 2 hours of hold time on the phone (in addition to being auto-hung up on several times) I am told that they deleted my prescription and the “system does that sometimes.” The pharmacist, Sharon, was short and rude and seemed to have no regard for my issue. They closed the DR on 63rd, and others aren’t open on the weekends, so they’re likely overworked and busy, however deleting a prescription and telling me the only solution is to get in touch with my doctor to call it in again is unacceptable. Should have listened to the other reviews—hoping for better luck at CVS.

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Oct 15, 2024

They DELETED my important prescription instead of sending it to a different pharmacy. When I returned to ask what happened, they unsympathetically told me "your prescription was deleted." No solution was offered or sympathy shown even though they severely derailed important plans. This pharmacy is a nightmare.

Dec 22, 2024

Worst pharmacy in existence. Constantly understaffed, wait takes forever, everytime takes at least 45min. My ibuprofen took more than 6hr to fill, and amoxicillin took 3 days. As a result, my wound got infection too because of their delayed in actually having them ready. There need to be another pharmacy in this neighborhood, because this one is not competent

Jan 02, 2025

This is truly the worst Duane Reade I’ve ever been to. The layout is confusing, the wait times are ridiculous, and not a single person working there is willing or able to assist with anything.

Oct 08, 2024

Rx called in today 3:30pm for Amoxicillin. it is 9:58 pm, not filled yet been on hold (phone) for 52 minutes. Something is wrong at this place and this was the good one (vs. the dysfunctional one on 79th and Amsterdam). Time to find a new place.

Dec 02, 2023

After over 2 hours of hold time on the phone (in addition to being auto-hung up on several times) I am told that they deleted my prescription and the “system does that sometimes.” The pharmacist, Sharon, was short and rude and seemed to have no regard for my issue. They closed the DR on 63rd, and others aren’t open on the weekends, so they’re likely overworked and busy, however deleting a prescription and telling me the only solution is to get in touch with my doctor to call it in again is unacceptable. Should have listened to the other reviews—hoping for better luck at CVS.