Horizon Pharmacy III

Overview

About

Location

Reviews

Overview

+1 718-803-1188
8114 Broadway, Elmhurst, NY 11373, USA
Hours

Monday 9:00 AM - 7:30 PM

Tuesday 9:00 AM - 7:30 PM

Wednesday 9:00 AM - 7:30 PM

Thursday 9:00 AM - 7:30 PM

Friday 9:00 AM - 7:30 PM

Saturday 9:00 AM - 7:30 PM

Sunday 9:30 AM - 6:00 PM

Horizon Pharmacy III Introduce

Horizon Pharmacy III is a trusted healthcare provider located at 8114 Broadway, Elmhurst, NY 11373. Known for its commitment to community health, the pharmacy offers a variety of services including prescription filling, over-the-counter medications, health products, and wellness solutions. With extended hours from Monday to Saturday and Sunday opening early, Horizon Pharmacy III ensures that residents have access to essential healthcare needs even during busy schedules.

The pharmacy is well-equipped to handle everything from routine prescriptions to specialized health requirements. Their friendly staff aims to provide a welcoming environment for all customers, whether you're picking up a quick item or needing professional advice on health products.

Horizon Pharmacy III also plays a crucial role in public health initiatives. They have been instrumental in providing COVID-19 vaccinations and boosters, making it easier for the community to stay healthy during challenging times.

Location: 8114 Broadway, Elmhurst, NY 11373
Contact Phone: 1 718-803-1188
Hours: Monday-Saturday: 9:00 AM - 7:30 PM; Sunday: 9:30 AM - 6:00 PM
Services: Prescription medications, over-the-counter drugs, health and wellness products, COVID-19 vaccines.

Customer feedback highlights a range of experiences. Many appreciate the convenience of extended hours and friendly service, especially when accessing important health services like vaccinations. However, there have been reports of rude interactions with staff who may require printed labels despite digital instructions being available. These instances are regrettable and do not reflect the broader positive experiences many customers have had.

While Horizon Pharmacy III remains a valuable resource for Elmhurst residents, it is advisable to call ahead to ensure smooth service during peak times or if you have specific needs. For those seeking reliable healthcare services, Horizon Pharmacy III continues to be a go-to option in the area.

Location

Reviews

Nov 12, 2022

Went here to get a Covid booster. Called beforehand to check their availability for vaccines. The staff here are nice but might need to line up a little bit as it's such a small place. Seems like some staff could say Cantonese as I kind of hear they speak it with other customers (not 100% sure though).
Nov 30, 2023

Horrible experience. I walked in and told Kate I was picking up a package. She told me I needed to bring a printed label. I tried to tell her instructions to pickup did not say I had to print anything and she wouldn't let me talk. Pharmacist Thomas Li then came to speak loudly telling me I had to go to a UPS store to print label if I couldn't print. I once again told them I had never had to print to pickup but they wouldn't listen and totally ignored me. Sat down to call UPS for assistance and Thomas told me I had to leave store because they were closing for lunch. I then told him I was on phone w UPS telling them I wasn't being allowed to pick up my package and then they rudely again said oh you have to give us ID and the number of the package. I did so and told them they should learn to listen to their customers and not be so rude. At that point they both began screaming again how they thought I was sending a package even though I had no package in my hands. Thomas tried to say he didn't have anything to do with it and I said that he shouldn't have responded so rudely then. I said I would definitely lodge a complaint with UPS and don't know how they conduct business if they're so rude. I will never go there again. I asked clerk her name and she wouldn't answer. I then asked other guy who was getting my package if her name was Kate at which point she said it was her misunderstanding because she realized I had her name . Horrible people. Good luck to anyone who has to deal with them. P.S. Just read Fernanda's comment below and led me to believe as I am also Latina that it was the reason I was treated so rudely. Well, as everyone can see below owner has no class in commenting as he did. He still insists I should have printed a label in order to pick up my package which is not done anywhere. I have done an official complaint to UPS. He is a disgrace as a business owner.
Jul 24, 2020

Absolutely lovely customer service. They'd remember your names after a couple of visits and greet you with the warmest smiles every time you visit. Even though it does get very busy often (since they have many loyal customers), I would never mind the wait, since it would usually be 5-10 minutes tops. Plus, the staff members are extremely helpful, as they always manage to solve issues with my health insurance that I used to have with previous pharmacies! 6 stars for y'all :)
May 10, 2023

Short staffed. Randomly closed throughout the day. Tried picking up papers needed for school through their printer. He came out to give another customer her medicine, and when I asked if I could quickly use the printer since he was right there and the printer is by the door, he snapped and told me to come back later because they were at lunch, even though I explained I was running ro school. It was 12 pages, it would've taken 1 minute. Had no problem attending to the other customer, but quickly snapped at a young Latina woman. I got a refund for the prints, but was left with a sour taste at their customer service. They obviously pick and choose who they assist. I just bought a printer because I was left so embarrassed and shocked by the situation. A business that is closed at random times is not a good business. Hire staff to work through others' lunch breaks. I had 4 different customers pass by asking if you were closed. Meanwhile, the other customer called and got service right away. Please treat your customers equally.
Jul 24, 2020

Love their customer service! Pharmacist Thomas provided an excellent service, he patiently explained each of my prescriptions, very professional service. During this pandemic period, they followed the social distancing rules & regulations by reducing the number of people come into the pharmacy, avoid close contact was a BIG PLUS!! I would highly recommend this pharmacy to all local residents.

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Nov 12, 2022

Went here to get a Covid booster. Called beforehand to check their availability for vaccines. The staff here are nice but might need to line up a little bit as it's such a small place. Seems like some staff could say Cantonese as I kind of hear they speak it with other customers (not 100% sure though).

Nov 30, 2023

Horrible experience. I walked in and told Kate I was picking up a package. She told me I needed to bring a printed label. I tried to tell her instructions to pickup did not say I had to print anything and she wouldn't let me talk. Pharmacist Thomas Li then came to speak loudly telling me I had to go to a UPS store to print label if I couldn't print. I once again told them I had never had to print to pickup but they wouldn't listen and totally ignored me. Sat down to call UPS for assistance and Thomas told me I had to leave store because they were closing for lunch. I then told him I was on phone w UPS telling them I wasn't being allowed to pick up my package and then they rudely again said oh you have to give us ID and the number of the package. I did so and told them they should learn to listen to their customers and not be so rude. At that point they both began screaming again how they thought I was sending a package even though I had no package in my hands. Thomas tried to say he didn't have anything to do with it and I said that he shouldn't have responded so rudely then. I said I would definitely lodge a complaint with UPS and don't know how they conduct business if they're so rude. I will never go there again. I asked clerk her name and she wouldn't answer. I then asked other guy who was getting my package if her name was Kate at which point she said it was her misunderstanding because she realized I had her name . Horrible people. Good luck to anyone who has to deal with them. P.S. Just read Fernanda's comment below and led me to believe as I am also Latina that it was the reason I was treated so rudely. Well, as everyone can see below owner has no class in commenting as he did. He still insists I should have printed a label in order to pick up my package which is not done anywhere. I have done an official complaint to UPS. He is a disgrace as a business owner.

Jul 24, 2020

Absolutely lovely customer service. They'd remember your names after a couple of visits and greet you with the warmest smiles every time you visit. Even though it does get very busy often (since they have many loyal customers), I would never mind the wait, since it would usually be 5-10 minutes tops. Plus, the staff members are extremely helpful, as they always manage to solve issues with my health insurance that I used to have with previous pharmacies! 6 stars for y'all :)

May 10, 2023

Short staffed. Randomly closed throughout the day. Tried picking up papers needed for school through their printer. He came out to give another customer her medicine, and when I asked if I could quickly use the printer since he was right there and the printer is by the door, he snapped and told me to come back later because they were at lunch, even though I explained I was running ro school. It was 12 pages, it would've taken 1 minute. Had no problem attending to the other customer, but quickly snapped at a young Latina woman. I got a refund for the prints, but was left with a sour taste at their customer service. They obviously pick and choose who they assist. I just bought a printer because I was left so embarrassed and shocked by the situation. A business that is closed at random times is not a good business. Hire staff to work through others' lunch breaks. I had 4 different customers pass by asking if you were closed. Meanwhile, the other customer called and got service right away. Please treat your customers equally.

Love their customer service! Pharmacist Thomas provided an excellent service, he patiently explained each of my prescriptions, very professional service. During this pandemic period, they followed the social distancing rules & regulations by reducing the number of people come into the pharmacy, avoid close contact was a BIG PLUS!! I would highly recommend this pharmacy to all local residents.