Kramer Pharmacy - Your Long-Standing Bronx Pharmacy

Kramer Pharmacy

Overview

About

Location

Reviews

Overview

+1 718-993-1488
309 St Ann's Ave, Bronx, NY 10454, USA
Hours

Monday 9:30 AM - 5:30 PM

Tuesday 9:30 AM - 5:30 PM

Wednesday 9:30 AM - 5:30 PM

Thursday 9:30 AM - 5:30 PM

Friday 9:30 AM - 5:30 PM

Saturday 9:30 AM - 3:30 PM

Sunday Closed

Kramer Pharmacy Introduce

Kramer Pharmacy, situated at 309 St Ann's Ave, Bronx, NY 10454, is a "Pharmacy Near Me" establishment with a long history of serving the Mott Haven community. It has become a fixture in the neighborhood, particularly for elderly residents.

The pharmacy offers standard prescription filling and dispensing services. Customer reviews present a mixed picture of their experiences. Some customers who have been patrons for over a decade praise the friendly and helpful staff. However, recent reviews indicate concerns regarding communication and prescription processing. One customer reported repeated issues with medication authorization and unprofessional phone interactions, including being placed on hold while staff discussed other patients' medical information.

Kramer Pharmacy is described as having an "old world mom and pop brick and mortar feel," which some customers appreciate. It is recognized for its role in supporting the local elderly population. However, there are also suggestions that the pharmacy's systems and business plan could benefit from modernization.

Despite the mixed reviews, Kramer Pharmacy is acknowledged for its "heart" and community presence. It is seen as a place where residents can obtain their medications with a personal touch.

For inquiries or to access their services, you can contact Kramer Pharmacy at (718) 993-1488 or +1 718-993-1488. The pharmacy is located on St. Ann's Avenue, making it accessible to residents in the Bronx area.

Potential customers should be aware of the varying customer experiences and consider both the pharmacy's long-standing community presence and recent service concerns. For the most accurate and up-to-date information regarding services, products, and any potential promotions, it is recommended to contact the pharmacy directly.

Location

Reviews

Oct 27, 2023

I’ve been coming to kramers pharmacy for 10+ years . The ladies have been nothing but nice to me , recently i’ve noticed a new lady working there , me and her have gotten into arguments over the phone about my medicine just for another lady to call me back and explain that my medicine is in fact ready for pick up . This particular lady has been rude and petty with me ever since our first encounter , she has told me multiple times that my medicine cannot be picked up and needs to be authorized by a doctor when my medicine has already been authorized . i called my doctor AND my insurance company they both told me the medicine is authorized it’s something on the pharmacies end . When i told kramers about this they denied it and no longer wanted to help me . i called today to see if my medicine is now ready for pick up , Somebody picked up & told me to hold .While on hold im hearing her talk to other employees about other customers medical issues as well as helping customers while a customer (me) has been waiting for over 10 minutes just to ask a simple question . This is extremely unprofessional and in my opinion just straight up petty i will be switching pharmacies and reporting this to whom ever i need to .
Apr 26, 2017

Kramer Pharmacy has been in the Mott Haven community longer than most people who live in the area. They take care of most of the elderly and act in someway as a support to surrounding structure. With that in mind, you can't help but notice how much of a downgrade it is to go here instead of a more franchised business. They are in dire need of a upgrade to their system and business plan but I feel they won't do it anytime soon as long as the elderly they take care off are comfortable with their way of handling things. There positives to going here though, that old world mom and pop brick and mortar feel to the tiny waiting area, and mostly friendly staff. If you want a place to get your drugs are, that has heart come here.
Sep 09, 2021

I’ve been going to this pharmacy for over 5 yrs now. The ladies are so sweet & caring especially Wendy & Sarah! Great and speedy customer service. This is a family neighborhood pharmacy and I love it. Wouldn’t go anywhere else!
Jul 10, 2022

Kramer pharmacy is one of those apothecaries that the moment you step inside you are in the early 1900's.they treat you by your name .your medicine is always waiting for you.no hassles no Bronx attitude only smiles.by the way they should give the cleaning person a rsise.spotless!!😳
Jan 21, 2021

This pharmacy is absolutely amazing, the ladies are Superb and go beyond their expectations to meet all the customers needs. I wouldn't go anywhere else to fill my prescriptions.

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Oct 27, 2023

I’ve been coming to kramers pharmacy for 10+ years . The ladies have been nothing but nice to me , recently i’ve noticed a new lady working there , me and her have gotten into arguments over the phone about my medicine just for another lady to call me back and explain that my medicine is in fact ready for pick up . This particular lady has been rude and petty with me ever since our first encounter , she has told me multiple times that my medicine cannot be picked up and needs to be authorized by a doctor when my medicine has already been authorized . i called my doctor AND my insurance company they both told me the medicine is authorized it’s something on the pharmacies end . When i told kramers about this they denied it and no longer wanted to help me . i called today to see if my medicine is now ready for pick up , Somebody picked up & told me to hold .While on hold im hearing her talk to other employees about other customers medical issues as well as helping customers while a customer (me) has been waiting for over 10 minutes just to ask a simple question . This is extremely unprofessional and in my opinion just straight up petty i will be switching pharmacies and reporting this to whom ever i need to .

Apr 26, 2017

Kramer Pharmacy has been in the Mott Haven community longer than most people who live in the area. They take care of most of the elderly and act in someway as a support to surrounding structure. With that in mind, you can't help but notice how much of a downgrade it is to go here instead of a more franchised business. They are in dire need of a upgrade to their system and business plan but I feel they won't do it anytime soon as long as the elderly they take care off are comfortable with their way of handling things. There positives to going here though, that old world mom and pop brick and mortar feel to the tiny waiting area, and mostly friendly staff. If you want a place to get your drugs are, that has heart come here.

Sep 09, 2021

I’ve been going to this pharmacy for over 5 yrs now. The ladies are so sweet & caring especially Wendy & Sarah! Great and speedy customer service. This is a family neighborhood pharmacy and I love it. Wouldn’t go anywhere else!

Jul 10, 2022

Kramer pharmacy is one of those apothecaries that the moment you step inside you are in the early 1900's.they treat you by your name .your medicine is always waiting for you.no hassles no Bronx attitude only smiles.by the way they should give the cleaning person a rsise.spotless!!😳

Jan 21, 2021

This pharmacy is absolutely amazing, the ladies are Superb and go beyond their expectations to meet all the customers needs. I wouldn't go anywhere else to fill my prescriptions.