Quality Care Rx

Overview

About

Location

Reviews

Overview

+1 718-861-2777
www.qualitycarerx.com
78-05 Roosevelt Ave, Jackson Heights, NY 11372, USA
Hours

Monday 10:00 AM - 5:00 PM

Tuesday 10:00 AM - 5:00 PM

Wednesday 10:00 AM - 5:00 PM

Thursday 10:00 AM - 5:00 PM

Friday 10:00 AM - 5:00 PM

Saturday Closed

Sunday Closed

Quality Care Rx Introduce

Quality Care Rx is located at 78-05 Roosevelt Ave, Jackson Heights, NY 11372. They can be reached at (718) 861-2777 or +1 718-861-2777. This pharmacy serves the local Jackson Heights area.

Customer reviews paint a very negative picture of Quality Care Rx. Customers describe the pharmacy as a "disgrace" and report experiences of unprofessional and disrespectful behavior. There are allegations of staff lying about medication over the phone and intentionally creating problems for clients. One individual, "Milana," is specifically mentioned as being particularly unhelpful and unprofessional.

Additionally, customers have reported serious issues with medication delivery, particularly after surgical procedures. One customer described being in severe pain after surgery and the pharmacy failing to deliver prescribed pain medication as promised. The customer's brother had to retrieve the medication, and the customer expressed concerns that it would not have been delivered otherwise. This customer also indicated intent to file a formal complaint.

Based on these reviews, potential customers should be aware of the following:

Reports of highly unprofessional and disrespectful behavior.
Allegations of lying about medication over the phone.
Significant issues with medication delivery, especially post-surgery.
Specific complaints against an employee named Milana.
Strong indications of poor customer service and a lack of concern for patient needs.

Given the severity of the negative customer feedback, it is strongly recommended that potential customers exercise extreme caution and consider alternative pharmacies in the Jackson Heights area. These reviews suggest a pattern of serious service failures that could negatively impact patient care.

If you are looking for a "Pharmacy Near Me" in Jackson Heights, NY, you should carefully consider the reported customer service issues at Quality Care Rx before using their services.

Location

Reviews

Mar 29, 2024

This place is a disgrace for a pharmacy. Very unprofessional and disrespectful. They lie to you on the phone about your medication. Milana is the worst, she tried to pretend like she was the answering service, when her accent and distinctive voice is undeniable. I never saw a place of business intentionally create problems with their clients. This lady Milana is the first. Very immature. Her father must be the owner of the place. It's unreal the level of lack of professionalism and she doesn't even care?!? Clearly as if she can't be fired. This has to stop. Clearly by their 2 prior reviews there is a serious problem with this pharmacy that must be addressed
Jan 25, 2023

This was the worst service ever, I got my surgery , they were suppose to drop of the meds for the pain killer , but never came I called they said they will call someone else to drop of the meds while I am screaming from pain because I had the surgery. I had to send my brother to pick up the meds and my brother said if he didn’t go to pick up the meds they probably wouldn’t drop off the meds . Once I am heal I am definitely going to take there business info and make a huge complaint they need to go out of business
Jun 30, 2023

They thought I didn't understand Spanish and proceeded to trash talk me. Very unprofessional.
May 22, 2024

Fair price .
Dec 11, 2024

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Mar 29, 2024

This place is a disgrace for a pharmacy. Very unprofessional and disrespectful. They lie to you on the phone about your medication. Milana is the worst, she tried to pretend like she was the answering service, when her accent and distinctive voice is undeniable. I never saw a place of business intentionally create problems with their clients. This lady Milana is the first. Very immature. Her father must be the owner of the place. It's unreal the level of lack of professionalism and she doesn't even care?!? Clearly as if she can't be fired. This has to stop. Clearly by their 2 prior reviews there is a serious problem with this pharmacy that must be addressed

Jan 25, 2023

This was the worst service ever, I got my surgery , they were suppose to drop of the meds for the pain killer , but never came I called they said they will call someone else to drop of the meds while I am screaming from pain because I had the surgery. I had to send my brother to pick up the meds and my brother said if he didn’t go to pick up the meds they probably wouldn’t drop off the meds . Once I am heal I am definitely going to take there business info and make a huge complaint they need to go out of business

Jun 30, 2023

They thought I didn't understand Spanish and proceeded to trash talk me. Very unprofessional.

May 22, 2024

Fair price .

Dec 11, 2024