West Side Pharmacy - Your Local Pharmacy in New York

West Side Pharmacy

Overview

About

Location

Reviews

Overview

+1 212-362-9170
255 Columbus Ave, New York, NY 10023, USA
Hours

Monday 9:00 AM - 6:00 PM

Tuesday 9:00 AM - 6:00 PM

Wednesday 9:00 AM - 6:00 PM

Thursday 9:00 AM - 6:00 PM

Friday 9:00 AM - 6:00 PM

Saturday 9:00 AM - 5:00 PM

Sunday Closed

West Side Pharmacy Introduce

West Side Pharmacy, operating under the "Pharmacy Near Me" category, is located at 255 Columbus Ave, New York, NY 10023, USA. This pharmacy provides pharmaceutical services to the local community.

Customer reviews present a mixed picture of West Side Pharmacy's service. Some customers report highly positive experiences, emphasizing the pharmacy's efficient, responsive, and kind customer service. They appreciate the quick prescription fulfillment and the pharmacy's ability to handle complex situations, such as transferring prescriptions while traveling. One reviewer expressed significant satisfaction, highlighting the pharmacy as a "top-notch" alternative to larger chains like CVS and Duane Reade.

However, other customer experiences indicate inconsistencies in service quality. One review detailed a negative interaction with a staff member who was unhelpful and displayed poor communication skills regarding an out-of-stock prescription. This experience led the customer to seek pharmacy services elsewhere.

Therefore, while West Side Pharmacy has demonstrated the capacity for excellent customer service, it is important to note that experiences can vary. For inquiries about prescription services, product availability, or other pharmacy-related information, please contact them directly.

To reach West Side Pharmacy, please use the following contact information:

Phone: (212) 362-9170
Mobile: +1 212-362-9170
Address: 255 Columbus Ave, New York, NY 10023, USA

Location

Reviews

Jan 15, 2025

After countless frustrating experiences with long wait times at CVS and Duane Reade, I decided it was time for a change—and switching to West Side Pharmacy has been the best decision ever! Their customer service is exceptional: efficient, responsive, and incredibly kind. Prescriptions are filled super quickly, saving so much time and hassle. Over the holidays, I traveled to Florida and needed a prescription transferred—West Side Pharmacy handled it seamlessly with zero stress. I couldn’t be happier with their outstanding service. Highly recommend them to anyone looking for a truly top-notch pharmacy experience!
Nov 05, 2024

The person who was answering the phone on 11/4/24 at 930am shouldn't be working a public-facing job. Maybe a zoo pharmacy is more their speed? After asking if my prescription was ready for pickup: "It's out of stock." Ok, is there anything I need to do? Do you know when it will be back in stock? "It's out of stock." ....Ok? Is there anything I need to do? Do you know when it will be back in stock? "It's out of stock." Is there anything I need to do? Do you know when it will be back in stock? "I ALREADY TOLD YOU IT WAS BACKORDERED!" I'll be going somewhere else for my pharmacy business.
Jun 28, 2022

This pharmacy does not care about their customers. Every time I go in for my medication, which I need urgently for my health, it is not ready and they treat me rudely. I have also tried emailing for a refill with no response. I just tried calling for half an hour even though they are apparently open; no answer. I need my medication for my health and will from now on obtain it elsewhere. I do not recommend this pharmacy, they do not seem to care about their customers.
May 24, 2017

I went back to return a wall plug. First he inspects the plug for any damages. Then he inspects the receipt. Then he goes to consult his partner. Finally he comes to the register. He is stymied because the receipt is a week old. He tells me he only knows how to do credit card refunds of purchases from the same day! I say fine so give me $15 refund In cash. He says no, but can I come back later. I say no because I am leaving town. At this point he finally figures out how to do a refund. I just hope he doesn't "accidentally" double-charge me.
Dec 19, 2020

This cozy establishment is such a wonderful pharmacy. The staff and the pharmacists are knowledgeable and so helpful. They truly care about their patients and go out of their way to make sure you get the right medications at affordable prices. Please support local and small businesses by going to this pharmacy.

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Jan 15, 2025

After countless frustrating experiences with long wait times at CVS and Duane Reade, I decided it was time for a change—and switching to West Side Pharmacy has been the best decision ever! Their customer service is exceptional: efficient, responsive, and incredibly kind. Prescriptions are filled super quickly, saving so much time and hassle. Over the holidays, I traveled to Florida and needed a prescription transferred—West Side Pharmacy handled it seamlessly with zero stress. I couldn’t be happier with their outstanding service. Highly recommend them to anyone looking for a truly top-notch pharmacy experience!

Nov 05, 2024

The person who was answering the phone on 11/4/24 at 930am shouldn't be working a public-facing job. Maybe a zoo pharmacy is more their speed? After asking if my prescription was ready for pickup: "It's out of stock." Ok, is there anything I need to do? Do you know when it will be back in stock? "It's out of stock." ....Ok? Is there anything I need to do? Do you know when it will be back in stock? "It's out of stock." Is there anything I need to do? Do you know when it will be back in stock? "I ALREADY TOLD YOU IT WAS BACKORDERED!" I'll be going somewhere else for my pharmacy business.

Jun 28, 2022

This pharmacy does not care about their customers. Every time I go in for my medication, which I need urgently for my health, it is not ready and they treat me rudely. I have also tried emailing for a refill with no response. I just tried calling for half an hour even though they are apparently open; no answer. I need my medication for my health and will from now on obtain it elsewhere. I do not recommend this pharmacy, they do not seem to care about their customers.

May 24, 2017

I went back to return a wall plug. First he inspects the plug for any damages. Then he inspects the receipt. Then he goes to consult his partner. Finally he comes to the register. He is stymied because the receipt is a week old. He tells me he only knows how to do credit card refunds of purchases from the same day! I say fine so give me $15 refund In cash. He says no, but can I come back later. I say no because I am leaving town. At this point he finally figures out how to do a refund. I just hope he doesn't "accidentally" double-charge me.

Dec 19, 2020

This cozy establishment is such a wonderful pharmacy. The staff and the pharmacists are knowledgeable and so helpful. They truly care about their patients and go out of their way to make sure you get the right medications at affordable prices. Please support local and small businesses by going to this pharmacy.