Duane Reade Pharmacy: Your Local Pharmacy in New York

Duane Reade Pharmacy

Overview

About

Location

Reviews

Overview

+1 212-355-5944
www.walgreens.com
1191 2nd Ave, New York, NY 10065, USA
Hours

Monday 2:00 PM - 7:00 PM

Tuesday 2:00 PM - 7:00 PM

Wednesday 2:00 PM - 7:00 PM

Thursday 2:00 PM - 7:00 PM

Friday 2:00 PM - 7:00 PM

Saturday 2:00 PM - 6:00 PM

Sunday 2:00 PM - 5:00 PM

Duane Reade Pharmacy Introduce

Duane Reade Pharmacy is located at 1191 2nd Ave, New York, NY 10065, USA. They can be reached at (212) 355-5944 or +1 212-355-5944. As a "Pharmacy Near Me" location, they offer standard pharmaceutical services, including prescription fulfillment and vaccinations.

Customer reviews indicate a mixed experience. Some customers have reported significant issues with the pharmacy's adherence to advertised hours. One customer described arriving before the stated closing time and being denied service, leading to distress and concerns about interrupted medical treatment. This customer also reported unprofessional behavior from staff, including laughter and dismissal of their concerns. Further, the customer reported multiple unwelcome follow up calls from the store manager. This indicates potential inconsistencies in service and adherence to advertised hours, as well as possible customer service issues.

Conversely, other customers have highlighted the pharmacy's efficiency in administering vaccinations, noting "super fast" service. This suggests that the pharmacy may excel in specific areas, such as vaccine administration.

Potential customers should be aware of the mixed reviews. It is advisable to confirm operating hours directly with the pharmacy and to allow ample time for prescription pickups, especially for time-sensitive medications. If scheduling a vaccination, this location may be a good option.

Location

Reviews

Oct 23, 2022

I arrived at 7:55pm today to the pharmacy that is advertised to be open until 8pm. It should have been an easy pick up before closing - i took a car from work to get there in enough time. I do not have time tomorrow to pick up my prescription and I am on a very specific treatment plan for an extremely sensitive medical condition. Upon my arrival, the entire pharmacy was caged up/closed from the public and the pharmacist stared at me through the cage like she couldn’t hear me instead of offering me help in getting my prescription since it was not yet 8pm. Thank God i don’t have a life threatening illness, but need my prescription regardless. I spoke to an associate who laughed at me when I started crying and the manager walked away. I understand if they want to save money on staffing and close at 7:45pm, but it should be advertised as such so people can plan around it and get their medicine. Anything else is negligent behavior by a medical professional. No one should be exposed to medical risk of interrupting their prescribed treatment plan so that the staff can leave 5 minutes early. The correct hours need to be updated, reflected and adhered to. This is a life safety issue. Update: The above information was evidently not easy to understand so the store manager decided to call me 30 times while I was at work this week to “get my side of the story.” I’m not a teenager that works for you so lose my number. I’m pretty positive all you need to do is check your cameras and see that the pharmacy closes well before 8pm and adjust the hours on your website. It’s not my responsibility to help you fix your terrible customer service.
Oct 29, 2023

Super fast in getting vaccines here. If you want to schedule one, go here
Jun 16, 2022
Nov 21, 2021

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Oct 23, 2022

I arrived at 7:55pm today to the pharmacy that is advertised to be open until 8pm. It should have been an easy pick up before closing - i took a car from work to get there in enough time. I do not have time tomorrow to pick up my prescription and I am on a very specific treatment plan for an extremely sensitive medical condition. Upon my arrival, the entire pharmacy was caged up/closed from the public and the pharmacist stared at me through the cage like she couldn’t hear me instead of offering me help in getting my prescription since it was not yet 8pm. Thank God i don’t have a life threatening illness, but need my prescription regardless. I spoke to an associate who laughed at me when I started crying and the manager walked away. I understand if they want to save money on staffing and close at 7:45pm, but it should be advertised as such so people can plan around it and get their medicine. Anything else is negligent behavior by a medical professional. No one should be exposed to medical risk of interrupting their prescribed treatment plan so that the staff can leave 5 minutes early. The correct hours need to be updated, reflected and adhered to. This is a life safety issue. Update: The above information was evidently not easy to understand so the store manager decided to call me 30 times while I was at work this week to “get my side of the story.” I’m not a teenager that works for you so lose my number. I’m pretty positive all you need to do is check your cameras and see that the pharmacy closes well before 8pm and adjust the hours on your website. It’s not my responsibility to help you fix your terrible customer service.

Oct 29, 2023

Super fast in getting vaccines here. If you want to schedule one, go here

Jun 16, 2022

Nov 21, 2021