Walgreens Pharmacy, situated at 37 Broadway, New York, NY 10005, is part of a large national chain providing pharmaceutical services. However, recent customer reviews indicate significant concerns about the service provided at this specific location.
Customer feedback highlights the following issues:
- Overcharging and Credit Disputes: Customers have reported instances of being overcharged for prescriptions, with difficulties in obtaining refunds. The pharmacy has been criticized for requiring in-person proof of identity for credit adjustments, even when credit card information is on file.
- Poor Customer Service: Customers have experienced unhelpful and dismissive behavior from staff, particularly when addressing billing errors.
- Inefficient Staff and Long Wait Times: Reviews mention staff engaging in non-work-related conversations instead of assisting customers, leading to extended wait times and frustration.
- Low Rating and Corporate Neglect: The pharmacy's low online rating suggests a pattern of poor service, and customers have expressed concerns about corporate neglect.
While Walgreens is a well-known pharmacy chain, the reviews for this specific location suggest potential service issues. Individuals considering this pharmacy should be aware of these concerns and may want to verify pricing and policies before using their services.
For inquiries, you can contact the pharmacy at (212) 227-5148 or +1 212-227-5148. However, be aware of the reported customer service issues.
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